Last updated: [03/10/2025]

Welcome to FuFu Handicraft! These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or making a purchase from our website, you agree to follow and be bound by these Terms. Please read them carefully.

1. General Information

• This website is owned and operated by FuFu Handicraft, Saharanpur, India.
• The content of this website is for general information and product promotion purposes only.
• We reserve the right to update, modify, or change these Terms at any time without prior notice.

2. Products & Services

• All our products are handcrafted, and slight variations in color, texture, or design may occur. These variations are not considered defects but a mark of authenticity.
• Product descriptions and images are provided to the best of our ability, but minor differences may exist.
• Prices are subject to change without notice.

3. Orders & Payments

• By placing an order, you agree to provide accurate and complete information.
• We reserve the right to cancel or refuse any order if fraudulent or incomplete details are found.
• Payments must be made in full before processing and shipping an order.
• If online payment methods (UPI, cards, etc.) are available, your financial information is processed securely through trusted third-party gateways.

4. Shipping & Delivery

• Delivery timelines vary based on your location and product availability.
• We are not responsible for delays caused by courier services, natural disasters, or circumstances beyond our control.
• Any shipping charges will be mentioned during checkout.

5. Returns, Exchanges & Refunds

• Due to the handmade nature of our products, returns or exchanges are only accepted if the product is defective or damaged during delivery.
• Customers must notify us within 48 hours of delivery with proof (photos/video) of the damaged product.
• Refunds or replacements will be processed after verification.
• Customized or personalized items are non-refundable and non-exchangeable.

6. Intellectual Property Rights

• All content on this website, including text, images, logos, and designs, is the property of FuFu Handicraft.
• You may not copy, reproduce, or distribute our content without prior written permission.

7. Limitation of Liability

• FuFu Handicraft shall not be held liable for any direct, indirect, or incidental damages arising from the use of our website or products.
• Customers are responsible for the safe use of our products.

8. Privacy

• Your personal data is protected as per our [Privacy Policy].
• By using this website, you consent to the collection and use of your information as described in the Privacy Policy.

9. Governing Law

• These Terms shall be governed by and interpreted in accordance with the laws of India.
• Any disputes shall be subject to the jurisdiction of the courts in Saharanpur, Uttar Pradesh.